No personal information is required or collected at any time when you browse our web site or store: https://www.novadisplay.com, https://www.novadisplaysystems.com. We only collect information such as your name, email address, billing address, delivery address, and phone number when you place an online order, create an online account, sign up for our e-mailing list, or request service and product information using our online Contact and Quote Request Forms.
We use the information you provide mainly for product and services fulfillment. The information is only available to our employees for purposes of providing services related to our products, managing purchases, processing payments, returns/exchange, arranging for shipping, or providing order confirmations and/or invoices. Additionally, we use this information to:
- Communicate with you to help process your order.
- Follow up on orders or estimates/proposals.
- Send non-marketing communications and other information regarding updates to our products and services.
- Send information on special discounts and promotions.
We have taken every measure to ensure that online shopping at our web store is as secure as possible. We use Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of your personal information. Once you enter the Checkout process (when you are ready to purchase the items you have put into your shopping cart), your connection becomes secure. To confirm this, look at the top part of your browser window. If you see a closed lock (depending upon your browser) you can be sure that your information is secure. You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from “http” to “https.” If for some reason you do not see these cues, please contact us directly to place your order.
Secure Storage — Nova Display Systems maintains reasonable physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
E-mail Security — Please note that e-mail may not be encrypted and is not considered to be a secure means of transmitting credit card information. If you receive an e-mail that looks like it is from us asking you for certain information, do not respond. Though we might ask you your name, we will never request your password, credit card information or other information through e-mail.
Additional Security — We also ask customers to carefully review their accounts and immediately report any unexpected activity to us and their issuing bank or credit card company. We ask all our customers to take measures to help protect information in their online accounts, including the following:
- Install the latest security updates and anti-virus software on your computer to help prevent malware and viruses.
- Use complex/secure passwords.
- Do not share your password.
- Do not use the same password on other web sites.
- Reset your e-mail account passwords frequently.
- Sign out/log off website sessions so that your session is closed after shopping.
We do not share or sell personally identifiable customer information to third parties for marketing purposes.
We may disclose information you provide to us when we believe disclosure is appropriate to comply with the law, including to meet national security or law enforcement requirements; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property or safety of our company, our customers or others.
Our email marketing is permission based only. If you received e-mailing from us, our records indicate that you have expressly shared this address for the purpose of receiving information in the future, or you have registered or purchased or otherwise have an existing relationship with us.
Promotional E-mail — If you do not wish to receive promotional e-mails from us, you may unsubscribe to promotional e-mails via the opt-out link included in each e-mail at any time.
Important Notices — We regularly send email order confirmations, updates, requests for reviews, follow ups, or other email messages with important information about our products and services. If you do not wish to receive promotional communication from us, call us and ask to opt out.
In order to keep your information accurate and complete, you can access or update your information in the following ways:
- If you have created an account, you can log in and update your account information, including contact, billing, and shipping information.
We always look forward to hearing your comments and suggestions. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected] or by mail using the details provided below.
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